When it comes to data collection, forms, and integrations, businesses have many options. However, not all form solutions are created equal. While FormAssembly has gained traction as a dedicated data collection platform, Formstack offers a more holistic, integrated solution that is purpose-built to handle data collection, document automation, e-signatures, and workflows all in one platform. Here’s why Formstack is the better choice for your business over FormAssembly.
1. A Holistic Solution vs. Point Solutions
FormAssembly is often seen as a tool for just data collection. While it does offer integrations and analytics, its focus remains largely on gathering data. This approach may suffice for some, but businesses are increasingly looking for end-to-end solutions that do more than just collect data—they want to action it.
Formstack goes a step further by providing a comprehensive suite of solutions: Forms, Documents, e-signatures, and native Salesforce tools. This means that, in addition to collecting data, Formstack allows businesses to automate document generation, manage e-signatures, and create workflows that streamline business operations. Why pay for multiple tools when one platform can handle it all? Do you enjoy going through multiple procurements? Whether it’s sales, HR, or customer service, Formstack’s holistic approach eliminates the need for multiple disconnected tools, saving your team time, money, and administrative overhead.
2. Truly Native to Salesforce
For businesses using Salesforce, integration is a key factor in choosing a form solution. FormAssembly claims to offer "native Salesforce integration," but it's important to note that this native integration is more of a manual mapping process that still requires significant setup and maintenance. You’ll be manually mapping fields between forms and Salesforce, which can be complex and prone to errors.
Put simply, FormAssembly offers something native-ish…
In contrast, Formstack’s Forms for Salesforce is truly native—accessed directly through your Salesforce instance. There are no external connectors or complicated mappings to manage. Formstack Forms are built using Salesforce's data model, and data is processed and stored directly in Salesforce. This results in faster implementations, simpler configurations, and easier long-term maintenance. Additionally, Formstack’s NativeCloud solution works seamlessly with Salesforce Shield, encrypted fields, and all Salesforce high-compliance clouds, including GovCloud, HealthCloud, and Financial Services Cloud. This means your business benefits from enhanced security, compliance, and performance without the need for third-party tools.
3. More Integrations, Less Hassle
One of Formstack’s standout features is its extensive list of integrations. While FormAssembly offers around 39 integrations, Formstack boasts over three times that with third-party platforms—everything from CRM systems and email marketing tools to payment processors and analytics platforms. This flexibility allows businesses to connect Formstack seamlessly with the tools they’re already using, enabling data to flow effortlessly across platforms without the need for additional manual intervention. For businesses that need to connect multiple systems, Formstack offers a more robust and reliable set of integration options that outpace FormAssembly’s offerings.
4. Ease of Use and AI-Powered Efficiency
FormAssembly tends to cater primarily to enterprise-level organizations, which may not be an issue if you’re working in a large-scale environment. However, for small to mid-sized teams, Formstack offers a more user-friendly and flexible solution. G2 reviews often point to poor UX and design of the FormAssembly product, it’s also difficult to use. The setup time with Formstack is minimal, allowing businesses to implement and get up to speed much faster than with FormAssembly.
Formstack also offers AI-powered features, a clear advantage that FormAssembly lacks. Formstack’s AI is built into the platform to automate and enhance form-building workflows. For example, Formstack can intelligently pre-fill form data, leverage logic, and automate routine tasks. If your team is looking to improve efficiency and leverage cutting-edge AI capabilities, Formstack gives you that advantage.
5. Superior Customer Support and Partnerships
Formstack is widely known for its exceptional customer support and a user-friendly experience. The platform offers a dedicated team to help businesses with setup, troubleshooting, and optimization, ensuring that clients achieve success quickly. On top of that, Formstack has a strong partner network to help you reach your business goals, whether you need additional customization or assistance. In contrast, FormAssembly's support can be more limited, especially for businesses needing specialized or complex integrations.
The Bottom Line: Why Formstack Outshines FormAssembly
While FormAssembly may serve a niche audience with its basic data collection tools, Formstack is a holistic solution that excels in form building, document automation, e-signatures, and workflows. Its native Salesforce solution, extensive integrations and AI-powered features offer a much more secure, flexible, and scalable platform for businesses of all sizes.
Formstack offers a one-stop solution for all your data needs, allowing you to collect, automate, and action your data effortlessly—without the need for separate tools or complex integrations. For businesses looking for an easy-to-use, powerful, and comprehensive platform, Formstack is the clear winner.
Are you ready to make the switch and start building beautiful custom forms? No need to wait, start a free 14-day trial today.
